hoteltogel Privacy Policy

This page describes what we collect when you use hoteltogel and how we keep that data protected. We take your privacy seriously and are transparent about our data practices. When you create an account on hoteltogel, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, or access our platform from your Android phone or iOS browser, we collect certain information. We explain exactly what we collect, why we collect it, and how we use it.

Our privacy policy applies to everyone who uses hoteltogel, whether you access our platform on mobile or desktop. We comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, our support team is available in English to clarify.

This policy was last updated on the date shown in your account dashboard. We may update this policy from time to time, and we will notify you of material changes through your account dashboard or email. Your continued use of hoteltogel after any update constitutes your acceptance of the updated policy.

What data we collect on hoteltogel

We collect information you provide directly when you create an account on hoteltogel. This includes your email address, phone number, full name, date of birth, and identity details such as your government-issued ID number. We collect this information to verify your identity, comply with local regulations, and prevent fraud.

We collect payment information when you deposit or withdraw funds. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we collect the transaction reference and the amount. If you use e-wallet or direct bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect your bank account details and transaction reference. We do not store your full bank credentials—we only process the transaction and confirm the result to your account.

We collect information about your activity on hoteltogel. This includes the markets you view, the selections you place, the amounts you stake, and the results of those selections. We collect this information to settle your account, provide your transaction history, and detect fraudulent activity. We also collect information about how you access hoteltogel—whether you use our Android app, iOS browser, or desktop—and your device type, operating system, and IP address.

We collect cookies and similar tracking technologies when you use hoteltogel. Cookies are small files stored on your device that help us remember your login session, your language preference, and your account settings. We use cookies to improve your experience on hoteltogel and to analyze how you use our platform. You can disable cookies in your browser settings, but this may affect your ability to use hoteltogel.

How we use your data on hoteltogel

We use your data to operate hoteltogel and provide our services. We use your email and phone number to send you account notifications, settlement confirmations, and support responses. We use your identity details to verify your account and comply with local regulations. We use your payment information to process deposits and withdrawals and to detect fraudulent transactions.

We use your activity data to settle your account, provide your transaction history, and calculate your account balance. We use your device and IP address information to detect unauthorized access and prevent fraud. We may use your data to improve hoteltogel—for example, to analyze which markets are most popular or to identify technical issues.

We do not sell your data to third parties. We do not use your data for marketing purposes unless you have explicitly opted in. We do not share your data with third parties except where required by law or where necessary to provide our services—for example, we share payment information with your bank or e-wallet provider to process your deposit or withdrawal.

We protect your data with industry-standard encryption

We encrypt all payment data and personal information using standard security protocols. Your bank details and wallet credentials are never stored on our servers.

Third-party processors and data location on hoteltogel

We use third-party processors to help us operate hoteltogel. These processors include payment processors, cloud hosting providers, and analytics services. We only share the minimum data necessary for these processors to perform their functions. We require all third-party processors to comply with applicable data protection laws and to keep your data confidential.

Our servers may sit outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored on servers located in other countries. By using hoteltogel, you consent to your data being transferred to and processed in countries outside your jurisdiction. We take reasonable steps to ensure that your data is protected regardless of where it is stored.

We retain your data for as long as your account is active and for a reasonable period after you close your account. We retain transaction history for at least seven years to comply with local regulations and to resolve disputes. We may retain other data for longer periods if required by law.

Account data
We collect your email, phone, name, and identity details to verify your account and comply with regulations.
Payment data
We collect transaction references and amounts. We do not store your full bank credentials.
Activity data
We collect information about your markets, selections, stakes, and results to settle your account.
Device data
We collect your device type, operating system, and IP address to detect fraud and improve our service.

Your rights and our commitments on hoteltogel

We respect your privacy rights. You have the right to access your personal data on hoteltogel. You can view your account information, transaction history, and activity log anytime by logging into your account. You have the right to request that we correct any inaccurate data. If you believe your data is incorrect, contact our support team and we will investigate and correct it if necessary.

You have the right to request that we delete your data, subject to legal and regulatory requirements. If you request deletion, we will delete your account and associated data, except for transaction history which we must retain for at least seven years to comply with local regulations. You have the right to request a copy of your data in a portable format. We will provide your data in a standard format within 30 days of your request.

We are committed to protecting your data from unauthorized access, alteration, or disclosure. We use industry-standard encryption and security protocols. We limit access to your data to employees and contractors who need it to operate hoteltogel. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We do not knowingly collect data from anyone under the legal age in their jurisdiction. If we become aware that we have collected data from someone under the legal age, we will delete that data and close the account. We do not use your data for automated decision-making or profiling in a way that significantly affects you.

Cookies and tracking on hoteltogel

We use cookies to remember your login session, your language preference, and your account settings. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period. We use analytics cookies to understand how you use hoteltogel and to improve our service. These cookies do not identify you personally—they only track aggregate usage patterns.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, you may not be able to use all features of hoteltogel. We do not use third-party tracking pixels or beacons on hoteltogel.

Contact and data requests on hoteltogel

If you have questions about our privacy policy or how we handle your data, contact our support team through your account dashboard or by email. We aim to respond to all inquiries within one business day. If you wish to access, correct, or delete your data, submit a request through your account settings or contact our support team. We will process your request within 30 days.

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We encourage you to contact us first so we can address your concerns directly.

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